Terms & Conditions

Effective Date: 03-02-2025

Welcome to Multiverse.fashion (“Website”). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing and using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. General Information

• Website Name: www.multiverse.fashion
• Business Name: Multiverse.fashion
• Email: info@multiverse.fashion

2. Eligibility

By using this Website, you confirm that:

• You are at least 18 years old, or you have legal parental/guardian consent.
• You have the legal capacity to enter into a binding agreement.
• You will use this Website in compliance with all applicable laws and regulations.

3. Products & Services

• Multiverse.fashion sells garments for all ages.
• Product descriptions and pricing are subject to change without notice.
• We make every effort to display accurate product images and descriptions, but colors and details may vary.
• We reserve the right to refuse service, limit purchases, or cancel orders at our sole discretion.

4. Ordering & Payment

• By placing an order, you agree to provide accurate and complete information.
• Payments must be made through our secure payment gateways.
• We reserve the right to refuse or cancel an order due to suspected fraud, pricing errors, or supply issues.

5. Shipping & Delivery

• We aim to process and dispatch orders within the estimated timeframe displayed on our Website.
• Delivery times may vary due to external factors beyond our control.
• We are not responsible for lost or delayed shipments due to incorrect address details provided by the customer.

6. Returns, Exchanges & Refunds

• You may request a return or exchange within 7 days of receiving your order, subject to our return policy.
• Returned items must be unused, in their original packaging, and with all tags attached.
• Refunds will be processed only after the returned item passes our quality check.
• We do not accept returns on certain items like undergarments, swimwear, or customized products.

7. User Accounts

• You may create an account on our Website for a personalized shopping experience.
• You are responsible for maintaining the confidentiality of your account credentials.
• We reserve the right to terminate accounts found engaging in fraudulent or unlawful activities.

8. Intellectual Property

• All content on this Website, including text, graphics, logos, and images, is the property of Multiverse.fashion.
• You may not copy, reproduce, or distribute our content without prior written permission.

9. Prohibited Activities

While using our Website, you agree not to:

• Engage in unlawful, fraudulent, or deceptive activities.
• Violate any intellectual property rights.
• Use automated tools (bots, scrapers) to access our Website.
• Interfere with the security or functionality of our Website.

10. Limitation of Liability

• Multiverse.fashion is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Website.
• We do not guarantee that the Website will always be available, error-free, or secure.
• You use this Website at your own risk.

11. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. Please review it [here].

12. Changes to Terms & Conditions

• We reserve the right to update or modify these Terms at any time.
• Any changes will be posted on this page, and continued use of the Website signifies your acceptance of the updated Terms.

13. Governing Law & Jurisdiction

• These Terms shall be governed by and interpreted in accordance with the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of the courts in Howrah, West Bengal.

14. Contact Us

For any questions regarding these Terms, please contact us at:

Multiverse.fashion
Email: info@multiverse.fashion

Thank you for shopping with Multiverse.fashion!